Refund policy

We stand behind our products

We want you to feel confident choosing KJ Concealment. We back every KJ Concealment product with a lifetime warranty. If something isn’t right, contact us—we’re here to help.

Custom-made products

Your custom holster is made specifically for the configuration you choose. Because of this, we don’t accept returns on custom-ordered or made-to-order products.

That doesn’t mean you’re on your own after your order arrives. If you have a concern about fit, workmanship, or how your holster is performing, please reach out so we can help. Your KJ Concealment product remains covered by our lifetime warranty, and we consider exchanges individually.

Returns on ready-made items

We accept returns on eligible ready-made items.

Please contact us within 30 days of delivery with your order number, and we’ll provide return instructions. Items should be unused, unmodified, and returned with their original packaging and all included hardware. Belts must be uncut.

Return shipping and refunds

If we send you an incorrect or defective item, we’ll help make it right and cover the return postage.

For a change of mind or an item selected incorrectly, you’ll arrange and pay for return shipping. Once we receive and inspect your eligible return, we’ll refund the item’s purchase price to your original payment method. There is no restocking fee. Original shipping charges aren’t refundable for these returns.

Need an exchange?

Contact us and tell us what you need. We review exchange requests case by case and will help you understand the available options before you send anything back.